1. Introduction

Welcome to our website! We are committed to protecting the privacy of your personal data. This privacy policy informs you about the types of data we collect, how we use it, and the measures we take to ensure its security.

2. Data controller

The embroidery workshop, located at Place des Eaux-Vives 3, 1207 Geneva – SWITZERLAND, is responsible for processing the personal data you provide when browsing our website, registering for our workshops or making purchases.

Si vous avez des questions concernant la collecte ou l’utilisation de vos données, vous pouvez nous contacter à estelle@atelier-niana.com ou au +47 78 694 8618.

3. Types of data collected

We collect the following data when you interact with our website:

Personal information: First name, surname, email address, telephone number, postal address (if necessary for sending materials).
Payment details: If you make a purchase, we collect your payment details (e.g. credit card). We do not store this information, but use a secure payment provider to process transactions.
Browsing data: IP address, browser type, pages visited, duration of visit. This information is collected automatically through cookies.

* Protection of minors' data

“We do not knowingly collect personal data from individuals under the age of 16 without the explicit consent of a parent or legal guardian. If we learn that we have collected personal information from a minor without the appropriate consent, we will take the necessary steps to delete that information.”

* Parental consent
“If you are the parent or legal guardian of a minor and wish to provide us with personal data concerning your child so that they can participate in our workshops, you must consent to the processing of this data by accepting this privacy policy and completing the appropriate form.”

4. Use of data

We use your personal data for the following purposes:

Registration management: To manage your bookings for our embroidery workshops and send you information about the sessions (times, content, etc.).
Communication: To answer your questions, send you confirmations, or inform you about new workshops, products, or events.
Financial transactions: To process your payments when you make online purchases (such as embroidery kits, materials, or courses).
Improving our service: To analyse website traffic and improve the user experience.

5. Data sharing

We do not sell or rent your personal data to third parties. However, in certain cases, we may share your data with:

– Our payment partners: For secure payment processing (such as Stripe or PayPal).
– Service providers: For example, a delivery service for sending embroidery kits.

All information is shared solely for the purpose of fulfilling the order or providing the requested service.

6. Cookies and similar technologies

We use cookies to improve your experience on our website. Cookies help us to personalise content, analyse traffic and offer you services tailored to your preferences.

– Functional cookies: Necessary for the proper functioning of the website (e.g. remembering your shopping basket).
– Analytical cookies: To track the performance of the website and understand how you use it, enabling us to improve our content.
– Advertising cookies: If you have accepted targeting cookies, we may show you personalised advertisements based on your visits.

You may configure your browser to refuse cookies, although some features of the site may not be available if you choose to disable them.

7. Data security

We take all necessary precautions to protect your personal data from unauthorised access, disclosure, alteration or destruction. We use encryption technologies for financial transactions and physical and logical safeguards to secure our databases.

8. Duration of data storage

We only retain your personal data for as long as necessary to perform our services and in compliance with applicable legal obligations. For example, information related to financial transactions is retained for a period of 6 months to comply with tax obligations.

9. Your rights

Under applicable legislation, you have several rights regarding your personal data:

– Access: You have the right to request a copy of the data we hold about you.
– Rectification: You may request the correction of inaccurate or incomplete data.
– Deletion: You may request the deletion of your personal data under certain conditions.
– Portability: You have the right to request a copy of your data in a structured, commonly used, machine-readable format.
– Objection: You may object to the processing of your data in certain situations, particularly for direct marketing purposes.

Pour exercer ces droits, vous pouvez nous contacter à broderie@estelle-lefloch.com ou via notre formulaire de contact.

10. Changes to the Privacy Policy

We reserve the right to change this privacy policy at any time. Any updates will be posted on this page, and the date of the last revision will be updated at the bottom of the document.

11. Contact

If you have any questions about this privacy policy or wish to exercise your rights, please do not hesitate to contact us at:

– Email : estelle@atelier-niana.com
– Telephone : +41 78 694 86 18 ou +33 7 70 14 40 44
– Address: Fusion Services Sàrl, Place des Eaux-Vives 3, 1207 Geneva, SWITZERLAND